How do I order?
Fill in the order form with as many details as possible (there are never too many). You will be responded to within 48hours with confirmation of availability.
Do you cater to Vegan and GF?
All cake flavours marked with the green "V" on my menu page are able to be made Vegan. GF smaller goodies requests are accepted depending on order, get in touch to discuss.
How do I pay for my order?
Deposit is paid by bank transfer. The remaining 50% can be paid via bank transfer or cash on collection/delivery.
How far in advance can I order?
Please feel free to book in up to 3 months in advance.
I didn't see the flavour I want on your menu, what do I do?
If you have a special cake flavour not included on the menu it can be discussed during the ordering process, please describe what you would like in your order form.
Where do I collect or do you deliver?
Collection is in South London, the address is given on order confirmation. Delivery is available depending on location on orders over £60.
What if I need to change my order?
Please try to communicate any changes to your order immediately, if it is a minor change (colour scheme or adding more cupcakes, flowers, toppers etc) 5 days notice is fine otherwise 14 days is required for any major changes.
Do you require deposit? What if I have to cancel my order?
Yes, there is an initial 50% deposit for your order that is strictly non refundable so please ensure you are 100% happy to book. If the full amount is paid and you need to cancel you will be refunded the other 50% if done up to 5 days before order date.
How do I store my cake?
As I refrigerate all my cakes overnight to stay fresh and retain moisture, I recommend them being transferred into your fridge but taken out 3hours before being eaten to reach room temperature. If it is summer or very hot outside give it an 1-2hours max so the cake doesn't melt or sweat. Once cut cake will keep in an air tight container in or out of the fridge for 5 days.